Departments
Baldwin County departments and public offices provide services related to courts, elections, property taxes, public safety, transportation, building permits, zoning, roads, emergency preparedness, senior assistance, animal services, public health, and other local needs. This directory helps residents, property owners, businesses, and visitors identify the office that handles a particular request and find a useful phone number before beginning a county or public-service process.
Finding the Right Baldwin County Office
Many services in Baldwin County are handled by separate elected offices, county departments, courts, or public agencies. Choosing the correct office can save time, especially when a request involves property records, court cases, permits, taxes, elections, or licensing. The Citizen Service Center is a useful starting point for general county questions or when a resident is unsure which department should handle a request.
Property owners commonly work with the Revenue Commission for assessments, property taxes, exemptions, parcel information, and mapping. The Probate Office handles a different group of services, including probate matters, motor vehicle transactions, limited driver license services, marriage certificate recording, recorded documents, licensing, elections, and notary services. Business owners may also need the Sales & Use Tax / License Inspection Department for business licenses and local tax matters.
Courts, Elections, and Public Safety
Court-related questions such as case information, court dates, filings, copies, fines, and jury duty can generally be directed to the Circuit Clerk / 28th Judicial Circuit Court. The District Attorney's Office handles criminal prosecution and related programs, while the Sheriff's Office provides county law enforcement, civil process, investigations, corrections, and other public safety services.
Voter registration and voter record updates are handled by the Board of Registrars. Residents preparing for elections may need to verify their registration information before voting. The Coroner's Office handles qualifying death investigations, while the Baldwin County Regional Juvenile Detention Center provides information related to juvenile detention procedures and family inquiries.
Property, Building, and Land Use
Construction and property development questions may involve more than one office. The Building Department handles building permits, inspections, building-code requirements, floodplain matters, and certificates of occupancy. The Planning & Zoning Department handles zoning, land use, subdivisions, development review, site plans, and related planning applications.
Residents should be prepared to provide the property location, parcel information when available, and a clear description of the proposed project or zoning question. Matters that require review by a planning commission or board of adjustment are generally coordinated through the Planning & Zoning Department rather than treated as separate public-service departments in this directory.
Transportation and Public Works
The Highway Department is the primary county contact for county road maintenance, road problems, drainage issues, driveway permits, and roadway projects. Baldwin Regional Area Transit System, commonly known as BRATS, provides public transportation and trip-scheduling information. The Solid Waste Disposal Authority handles residential garbage service, waste disposal, accounts, billing, collection information, and other solid-waste matters.
The Parks Department provides information about county parks, boat launches, recreational facilities, trails, and related amenities. These offices serve different functions, so residents should contact the department responsible for the specific road, transportation, waste, or recreational issue they need to address.
Health and Community Services
Several offices provide services directly related to residents and families. The Baldwin County Health Department, operated through the Alabama Department of Public Health, provides clinical services, vaccinations, WIC, family planning, disease prevention, and other public health programs. The Council on Aging provides programs and assistance for older adults, including benefits information, nutrition resources, caregiver support, and Medicare-related assistance.
The Animal Shelter assists with pet adoption, lost and found animals, stray animal reports, and shelter-related services. The Emergency Management Agency provides information on disaster preparedness, severe weather, emergency alerts, evacuations, shelters, and hazard mitigation. The Department of Archives & History is available for historical records, genealogy research, archival materials, and Baldwin County history.
County Government and Employment
The County Commission handles commission meetings, public hearings, policies, agendas, minutes, and general commission matters. Residents with general service questions can contact the Citizen Service Center for help identifying the appropriate county office. The Grants Department provides information about eligible community development, disaster recovery, housing, and infrastructure grant programs.
People interested in working for Baldwin County can contact the Personnel Department for county job openings, employment applications, recruitment information, and related employment questions. Because some county offices serve specialized needs, calling the appropriate office before visiting can help confirm which location, documents, or procedures apply to a particular request.
Baldwin County Department Phone Directory
| Name | Services | Phone Number |
|---|---|---|
| Animal Shelter | Pet adoption, lost and found pets, stray animal reports, animal shelter services, and animal control assistance | 251-972-6834 |
| Baldwin County Health Department (ADPH) | Clinical services, vaccinations, WIC, family planning, disease prevention, public health programs, and health-related assistance | 251-947-1910 |
| Baldwin County Regional Juvenile Detention Center | Juvenile detention information, family inquiries, visitation rules, detainee procedures, and facility information | 251-580-2540 |
| Baldwin Regional Area Transit System (BRATS) | Public transportation, on-demand rides, trip scheduling, accessible transportation, and county transit information | 251-972-6817 |
| Board of Registrars | Voter registration, name and address changes, voter registration verification, polling place information, and voter assistance | 251-937-0305 |
| Building Department | Building permits, inspections, building codes, floodplain requirements, certificates of occupancy, and construction-related assistance | 251-972-6837 |
| Circuit Clerk / 28th Judicial Circuit Court | Court cases, court dates, court records, filings, copies, fines, jury duty, and Circuit and District Court information | 251-937-0280 |
| Citizen Service Center | General county information, service requests, complaints, issue reporting, and assistance locating the appropriate county office | 251-580-1695 |
| Coroner's Office | Death investigations, coroner cases, family inquiries, and deaths requiring investigation under county jurisdiction | 251-970-4051 |
| Council on Aging | Senior programs, benefits assistance, nutrition resources, caregiver support, Medicare information, and services for older residents | 251-972-8506 |
| County Commission | County Commission meetings, public hearings, agendas and minutes, county policies, and general commission matters | 251-580-2550 |
| Department of Archives & History | Historical records, archival research, genealogy resources, public records research, and Baldwin County history | 251-580-1897 |
| District Attorney's Office | Criminal prosecution, victim assistance, pretrial intervention, worthless check matters, and other District Attorney services | 251-937-0274 |
| Emergency Management Agency | Emergency preparedness, severe weather information, emergency alerts, evacuations, shelters, disaster response, and hazard mitigation | 251-972-6807 |
| Grants Department | Community development grants, disaster recovery programs, housing assistance programs, infrastructure recovery, and grant-related public information | 251-972-6820 |
| Highway Department | County road maintenance, potholes and road problems, driveway permits, roadway projects, drainage, and county transportation infrastructure | 251-937-0371 |
| Parks Department | County parks, boat launches, recreational facilities, trails, park maintenance, and park-related information | 251-990-4650 |
| Personnel Department | County job openings, employment applications, recruitment, pay information, and county employment questions | 251-937-9561 |
| Planning & Zoning Department | Zoning, land use, subdivisions, development review, site plan approvals, zoning applications, and planning assistance | 251-580-1655 |
| Probate Office | Probate court matters, motor vehicle services, limited driver license services, marriage certificate recording, recorded documents, licensing, elections, and notary services | 251-937-0260 |
| Revenue Commission | Property assessments, appraisals, property taxes, exemptions, parcel information, property mapping, and tax payments | 251-937-0245 |
| Sales & Use Tax / License Inspection Department | Business licenses, sales and use taxes, rental taxes, tax filing assistance, manufactured home matters, and license inspection | 251-972-6844 |
| Sheriff's Office | Law enforcement, incident reports, civil process, pistol permits, investigations, corrections, and public safety assistance | 251-937-0202 |
| Solid Waste Disposal Authority | Residential garbage service, waste disposal, garbage accounts, billing, collection services, landfill information, and solid waste assistance | 251-972-6878 |